Privacy Policy - Rascals Castles Mid Ulster
At Rascals Castles Mid Ulster, we take your privacy seriously. Our Data Protection Officer, Roddy Logan, ensures your data is stored and processed safely, enabling us to provide top-notch Bouncy Castle hire services across Mid Ulster, including Antrim, Ballymena, Belfast, and surrounding areas. This policy outlines how we handle your personal data, from storage to your rights to access and manage it.
Who is Responsible for Your Data?
Roddy Logan, our company owner and Data Protection Officer, oversees the safe storage and processing of your personal information. Should you need to discuss any matters related to your data, he can be reached at 07740019588.
Why We Process and Store Your Data
To provide our services effectively, we need to store and process your data when you make an enquiry or place an order. This data includes your name, contact details, and IP address, which are essential for not only servicing your needs as a customer but also for fulfilling our legal obligations such as tax and insurance documentation.
Data Storage Duration
Your personal data is retained for up to 7 years after our business interaction to comply with tax and insurance requirements. Post this period, your data is anonymised, unless you choose to continue receiving communications from us by opting in.
Access to Your Data
Access to your personal data is limited to our Data Protection Officer and select authorised staff members. External service providers like our website provider Booking Online Ltd, email service Fastmail, and others necessary for delivering our services may also store copies of your data.
Sharing Your Data
Your data may be shared with other third parties if legally required, for instance in situations involving insurance claims, tax audits, or fraud prevention.
Your Rights
You can request details of the personal data we hold about you at any time, and we will provide this information via the email address you used with our services. If it's not retained for legal reasons, you can also request the deletion of your data.
Opting In or Out of Marketing Communications
You have full control over whether you receive marketing communications from us and can adjust your preferences via the links provided in our emails or by contacting us directly.
Cookie Usage
Our website uses cookies to enhance your experience and facilitate order processing. These cookies are temporary and do not store personal information. Note that third-party services like Google Analytics may also use cookies under their own policies.
Making a Complaint
If you have concerns about how we use your data that remain unresolved, you can contact the Information Commissioners' Office (ICO), the UK's authority on data protection.
This Privacy Policy is designed to give you a clear understanding of our data practices, ensuring transparency and trust as we provide our inflatable hire services in Mid Ulster.